Fix Xerox Error 093-310: Imaging Unit Error
warning Severity: warning
If your Xerox printer is displaying error 093-310, do not worry – this is a known issue with a proven fix. This error typically indicates imaging unit error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Xerox Error 093-310?
This error can be triggered by one or more of the following issues:
- Imaging unit (drum) not recognized
- Imaging unit has reached end of life
- Imaging unit chip contact issue
- Incompatible imaging unit installed
How to Fix Xerox Error 093-310
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Remove the imaging unit and inspect the chip contacts
- Step 2: Clean the contacts and reinsert firmly
- Step 3: Check the imaging unit page count through the supplies page
- Step 4: Replace the imaging unit if it has exceeded its rated life
- Step 5: Ensure the imaging unit model matches your printer
Affected Xerox Printer Models
The following Xerox printer models are known to display error 093-310:
Related Xerox Error Codes
If you are troubleshooting error 093-310, these related error codes may also be relevant:
- 124-310 – Fuser Overtemperature Error
- 092-310 – Toner Cartridge Error
- 005-300 – Network Connection Error
- 010-351 – Supply Not Compatible
- 024-746 – Fuser Life Warning
Frequently Asked Questions
What is Xerox error 093-310?
Error 093-310 indicates a problem with the imaging unit (drum). It may not be recognized, may be incompatible, or may have reached end of life.
How long does a Xerox imaging unit last?
Xerox imaging units typically last 30,000-60,000 pages depending on the model and print coverage. Check the supplies status page for remaining life.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.