Fix Xerox Error 091-310: Waste Toner Container Full
warning Severity: warning
If your Xerox printer is displaying error 091-310, do not worry – this is a known issue with a proven fix. This error typically indicates waste toner container full that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Xerox Error 091-310?
This error can be triggered by one or more of the following issues:
- Waste toner container has reached capacity
- Waste toner sensor triggered
How to Fix Xerox Error 091-310
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Open the front or side door to access the waste toner container
- Step 2: Remove the full waste toner container
- Step 3: Install a new waste toner container
- Step 4: Close the door — the printer resumes automatically
- Step 5: Dispose of the used container according to local regulations
Affected Xerox Printer Models
The following Xerox printer models are known to display error 091-310:
Related Xerox Error Codes
If you are troubleshooting error 091-310, these related error codes may also be relevant:
- 124-310 – Fuser Overtemperature Error
- 092-310 – Toner Cartridge Error
- 005-300 – Network Connection Error
- 010-351 – Supply Not Compatible
- 093-310 – Imaging Unit Error
Frequently Asked Questions
What is error 091-310?
Error 091-310 means the waste toner collection container is full and must be replaced before printing can continue.
Can I empty and reuse the waste toner container?
Xerox does not recommend reusing waste toner containers. The internal sensor may not reset, and toner powder can be messy and hazardous to inhale. Use a new container.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.