Fix Xerox Error 020-750: Scanner Calibration Error
warning Severity: warning
If your Xerox printer is displaying error 020-750, do not worry – this is a known issue with a proven fix. This error typically indicates scanner calibration error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Xerox Error 020-750?
This error can be triggered by one or more of the following issues:
- Scanner calibration strip dirty
- Scanner lamp failure
- Scanner lens contaminated
- ADF glass dirty
How to Fix Xerox Error 020-750
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Clean the scanner glass and calibration strip (white strip along the scanner bed edge)
- Step 2: Clean the ADF glass strip with glass cleaner
- Step 3: Power cycle the printer
- Step 4: If the error persists after cleaning, the scanner lamp or sensor may need replacement
- Step 5: Run a self-diagnostic from the maintenance menu
Affected Xerox Printer Models
The following Xerox printer models are known to display error 020-750:
Related Xerox Error Codes
If you are troubleshooting error 020-750, these related error codes may also be relevant:
- 124-310 – Fuser Overtemperature Error
- 092-310 – Toner Cartridge Error
- 005-300 – Network Connection Error
- 010-351 – Supply Not Compatible
- 093-310 – Imaging Unit Error
Frequently Asked Questions
What is Xerox error 020-750?
Error 020-750 means the scanner could not complete its calibration process. This is usually caused by a dirty calibration reference strip or scanner glass.
Where is the calibration strip on a Xerox printer?
The calibration strip is a white reference strip located along the left edge of the scanner flatbed glass. It is used by the scanner to calibrate color and brightness for each scan.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.