Fix Samsung Error LSU Error: Laser Scanner Unit Error
critical Severity: critical
If your Samsung printer is displaying error LSU Error, do not worry – this is a known issue with a proven fix. This error typically indicates laser scanner unit error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Samsung Error LSU Error?
This error can be triggered by one or more of the following issues:
- Laser scanner unit motor failure
- Laser diode malfunction
- LSU polygon mirror dirty
- LSU cable disconnection
How to Fix Samsung Error LSU Error
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Power cycle the printer
- Step 2: Listen for the LSU motor spinning during startup — silence indicates failure
- Step 3: Open the printer and check for visible obstructions near the LSU
- Step 4: If the motor is not spinning, the LSU unit needs replacement
- Step 5: Contact HP support for Samsung printer service
Affected Samsung Printer Models
The following Samsung printer models are known to display error LSU Error:
- Samsung Xpress M2020W
- Samsung Xpress M2070FW
- Samsung ProXpress M4070FR
- Samsung Xpress C1860FW
- Samsung Xpress M2830DW
- Samsung ProXpress M3870FW
- Samsung Xpress C480FW
Related Samsung Error Codes
If you are troubleshooting error LSU Error, these related error codes may also be relevant:
- #U1-2320 – Fuser Unit Error
- #H1-1252 – Paper Path Error
- #C2-1112 – Toner Cartridge Error
- #M2-1513 – Paper Feed Error
- #M1-1110 – Paper Jam Inside
Frequently Asked Questions
What is Samsung LSU Error?
LSU Error indicates the Laser Scanner Unit has failed. This component spins a mirror to direct the laser beam across the drum surface.
Can I fix an LSU error myself?
LSU failures typically require professional repair. The laser scanner unit is a sealed component. Power cycling may clear a temporary error, but persistent LSU errors need service.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.