Fix Kyocera Error C6400: Fuser Motor Error
critical Severity: critical
If your Kyocera printer is displaying error C6400, do not worry – this is a known issue with a proven fix. This error typically indicates fuser motor error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Kyocera Error C6400?
This error can be triggered by one or more of the following issues:
- Fuser motor failure
- Fuser drive gear worn or broken
- Paper wrapped around fuser preventing rotation
- Fuser motor cable disconnected
How to Fix Kyocera Error C6400
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Power off and check for paper jams near the fuser
- Step 2: Open the rear cover and inspect the fuser area
- Step 3: Remove any paper wrapped around fuser rollers
- Step 4: Power cycle the printer
- Step 5: If the motor has failed, the fuser unit or motor needs replacement
Affected Kyocera Printer Models
The following Kyocera printer models are known to display error C6400:
- Kyocera ECOSYS P2235dn
- Kyocera ECOSYS M2540dn
- Kyocera ECOSYS M5526cdw
- Kyocera ECOSYS P5026cdw
- Kyocera TASKalfa 2553ci
- Kyocera ECOSYS M2640idw
- Kyocera ECOSYS P2040dn
- Kyocera TASKalfa 3253ci
Related Kyocera Error Codes
If you are troubleshooting error C6400, these related error codes may also be relevant:
- C6000 – Drum Motor Error
- C6400 – Fuser Motor Error
- C7990 – Waste Toner Full
- CF040 – Color Registration Error
- J0511 – Paper Jam – Tray 1
Frequently Asked Questions
What is Kyocera error C6400?
Error C6400 indicates the fuser motor cannot operate. The fuser roller is not spinning, which prevents toner from being fused to paper.
Is C6400 related to the fuser or the motor?
C6400 specifically refers to the motor that drives the fuser. If paper is wrapped around the fuser preventing rotation, clearing it resolves the error. If the motor itself has failed, the motor needs replacement.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.