Fix Kyocera Error C2000: Charge Error
critical Severity: critical
If your Kyocera printer is displaying error C2000, do not worry – this is a known issue with a proven fix. This error typically indicates charge error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Kyocera Error C2000?
This error can be triggered by one or more of the following issues:
- Drum charge roller failure
- High voltage power supply issue
- Drum unit malfunction
- Corona wire disconnection
How to Fix Kyocera Error C2000
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Power cycle the printer
- Step 2: Remove and reseat the drum unit
- Step 3: Check the drum unit for visible damage
- Step 4: If the error persists, the drum unit may need replacement
- Step 5: On Kyocera ECOSYS, the drum is built into the printer and has a very long life
Affected Kyocera Printer Models
The following Kyocera printer models are known to display error C2000:
Related Kyocera Error Codes
If you are troubleshooting error C2000, these related error codes may also be relevant:
- C6000 – Drum Motor Error
- C6400 – Fuser Motor Error
- C7990 – Waste Toner Full
- CF040 – Color Registration Error
- J0511 – Paper Jam – Tray 1
Frequently Asked Questions
What is Kyocera error C2000?
Error C2000 indicates a failure in the drum charging system. The drum cannot be properly charged for the printing process.
Does C2000 mean I need a new drum?
Not necessarily. Power cycling sometimes resolves it. On Kyocera ECOSYS printers, the drum is designed to last the life of the printer (up to 100,000-300,000 pages). If C2000 persists, professional service is recommended.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.