Fix HP Error E4: Paper Jam

warning Severity: warning

If your HP printer is displaying error E4, do not worry – this is a known issue with a proven fix. This error typically indicates paper jam that can usually be resolved without a service call. Follow the steps below to clear this error.

What Causes HP Error E4?

This error can be triggered by one or more of the following issues:

• Paper jammed in the input tray or feed path
• Wrinkled or damp paper causing feed failure
• Paper guides too tight or too loose
• Foreign object in the paper path

How to Fix HP Error E4

Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.

1. Step 1: Remove the input tray and check for jammed paper
2. Step 2: Open the rear access door and remove any paper from the rear path
3. Step 3: Check the output area for jammed paper
4. Step 4: Reload paper ensuring guides fit snugly
5. Step 5: Press Resume or OK to clear the error
6. Step 6: Print a test page to verify the jam is fully cleared

Affected HP Printer Models

The following HP printer models are known to display error E4:

• HP DeskJet 4155e
• HP ENVY Inspire 7955e
• HP LaserJet Pro M15w
• HP Smart Tank 7001

Related HP Error Codes

If you are troubleshooting error E4, these related error codes may also be relevant:

• 49.4C02 – Critical Firmware Error
• 50.2 – Fuser Warm-Up Error
• 13.A3 – Paper Jam in Tray 2/3 Area
• 79 – Service Error – Critical
• 59.F0 – Motor Error