Fix HP Error E3: Carriage Jam
warning Severity: warning
If your HP printer is displaying error E3, do not worry – this is a known issue with a proven fix. This error typically indicates carriage jam that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes HP Error E3?
This error can be triggered by one or more of the following issues:
- Paper jam blocking the carriage
- Carriage path obstructed by foreign object
- Ink cartridge not seated properly
- Packing material left inside the printer
How to Fix HP Error E3
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Open the cartridge access door and check for jammed paper
- Step 2: Remove any visible obstructions from the carriage path
- Step 3: Ensure all packing tape and material has been removed
- Step 4: Reseat all ink cartridges
- Step 5: Close the door and press the Resume button
- Step 6: Power cycle if the error persists
Affected HP Printer Models
The following HP printer models are known to display error E3:
- HP DeskJet 4155e
- HP ENVY Inspire 7955e
- HP OfficeJet Pro 8025e
- HP Smart Tank 7001
- HP LaserJet Pro M15w
Related HP Error Codes
If you are troubleshooting error E3, these related error codes may also be relevant:
- 49.4C02 – Critical Firmware Error
- 50.2 – Fuser Warm-Up Error
- 13.A3 – Paper Jam in Tray 2/3 Area
- 79 – Service Error – Critical
- 59.F0 – Motor Error
Frequently Asked Questions
What is HP error E3?
Error E3 on HP printers indicates a carriage jam. The print head carriage is unable to move freely, usually due to a paper jam or obstruction.
How do I clear error E3 on my HP DeskJet?
Open the cartridge access area, remove any jammed paper, check for obstructions, reseat cartridges, and close the door. Press Resume or power cycle the printer to clear.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.