Fix Epson Error W-02: ADF Paper Jam

warning Severity: warning

If your Epson printer is displaying error W-02, do not worry – this is a known issue with a proven fix. This error typically indicates adf paper jam that can usually be resolved without a service call. Follow the steps below to clear this error.

What Causes Epson Error W-02?

This error can be triggered by one or more of the following issues:

Paper jammed in the Automatic Document Feeder
ADF pick roller worn or dirty
Multiple pages fed through ADF simultaneously
Document too thick or wrinkled for ADF

How to Fix Epson Error W-02

Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.

Step 1: Open the ADF cover
Step 2: Remove any jammed paper from the ADF mechanism
Step 3: Check the ADF feed path for torn paper fragments
Step 4: Close the ADF cover
Step 5: If using thick or wrinkled originals, use the flatbed scanner instead
Step 6: Clean ADF rollers with a lint-free cloth if jams recur

Affected Epson Printer Models

The following Epson printer models are known to display error W-02:

Related Epson Error Codes

If you are troubleshooting error W-02, these related error codes may also be relevant:

Frequently Asked Questions

What is Epson error W-02?

Error W-02 indicates a paper jam in the Automatic Document Feeder (ADF). A document being scanned or copied has become stuck.

How do I prevent ADF jams?

Use flat, unwrinkled originals. Do not exceed the ADF’s maximum sheet capacity. Fan multi-page documents before loading. Keep the ADF rollers clean.

Error still not resolved?

If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.

Epson Error W-02 Fix – ADF Paper Jam | TroubleshootMyPrinter