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Epson Error 0x97 Fix – Internal Circuit Board Error | TroubleshootMyPrinter




Fix Epson Error 0x97: Internal Circuit Board Error

critical Severity: critical

If your Epson printer is displaying error 0x97, do not worry – this is a known issue with a proven fix. This error typically indicates internal circuit board error that can usually be resolved without a service call. Follow the steps below to clear this error.

What Causes Epson Error 0x97?

This error can be triggered by one or more of the following issues:

  • Main board internal component failure
  • Printhead communication failure
  • Power surge damaged internal circuits
  • Overheating of internal components

How to Fix Epson Error 0x97

Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.

  1. Step 1: Turn off the printer and unplug all cables including power and USB
  2. Step 2: Wait at least 5 minutes
  3. Step 3: Reconnect only the power cable
  4. Step 4: Turn the printer back on
  5. Step 5: If the error persists, try removing and reseating the printhead (on models with accessible printheads)
  6. Step 6: Open the printer and disconnect and reconnect any visible ribbon cables
  7. Step 7: If none of these steps work, the main board likely needs replacement

Affected Epson Printer Models

The following Epson printer models are known to display error 0x97:

Related Epson Error Codes

If you are troubleshooting error 0x97, these related error codes may also be relevant:

Frequently Asked Questions

What does Epson error 0x97 mean?

Error 0x97 indicates a critical internal hardware error, typically related to the main circuit board or printhead communication. It is one of the more serious Epson errors.

Is error 0x97 fixable?

Sometimes the error clears after a full power cycle with all cables disconnected. If it persists, the main board may need replacement. Some users have success with reseating internal ribbon cables, but this requires opening the printer.

Error still not resolved?

If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.