Fix HP Error 52.00: Scanner Error
warning Severity: warning
If your HP printer is displaying error 52.00, do not worry – this is a known issue with a proven fix. This error typically indicates scanner error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes HP Error 52.00?
This error can be triggered by one or more of the following issues:
- Laser scanner motor failure
- Laser scanner mirror dirty or misaligned
- Cable connection loose to scanner assembly
- Scanner motor driver circuit failure
How to Fix HP Error 52.00
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Power cycle the printer
- Step 2: If the error persists, listen for the scanner motor spinning during startup
- Step 3: Check for any visible obstructions near the laser scanner unit
- Step 4: The laser scanner assembly may need professional replacement
- Step 5: Contact HP support if under warranty
Affected HP Printer Models
The following HP printer models are known to display error 52.00:
Related HP Error Codes
If you are troubleshooting error 52.00, these related error codes may also be relevant:
- 49.4C02 – Critical Firmware Error
- 50.2 – Fuser Warm-Up Error
- 13.A3 – Paper Jam in Tray 2/3 Area
- 79 – Service Error – Critical
- 59.F0 – Motor Error
Frequently Asked Questions
What is error 52.00?
Error 52.00 indicates a problem with the internal laser scanner — the component that directs the laser beam onto the drum. This is not related to the flatbed scanner on MFP models.
Is error 52.00 repairable?
Sometimes power cycling resolves a temporary scanner motor error. If persistent, the laser scanner unit typically needs replacement, which is a professional repair.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.