Fix HP Error 10.10.00: Supply Memory Error
warning Severity: warning
If your HP printer is displaying error 10.10.00, do not worry – this is a known issue with a proven fix. This error typically indicates supply memory error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes HP Error 10.10.00?
This error can be triggered by one or more of the following issues:
- Toner cartridge memory chip not readable
- Non-genuine cartridge with incompatible chip
- Dirty cartridge chip contacts
- Defective cartridge memory chip
How to Fix HP Error 10.10.00
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Remove the indicated toner cartridge
- Step 2: Clean the chip contacts on both the cartridge and the printer slot
- Step 3: Reinsert the cartridge firmly
- Step 4: If using third-party toner, try a genuine HP cartridge
- Step 5: Power cycle the printer after reseating the cartridge
Affected HP Printer Models
The following HP printer models are known to display error 10.10.00:
Related HP Error Codes
If you are troubleshooting error 10.10.00, these related error codes may also be relevant:
- 49.4C02 – Critical Firmware Error
- 50.2 – Fuser Warm-Up Error
- 13.A3 – Paper Jam in Tray 2/3 Area
- 79 – Service Error – Critical
- 59.F0 – Motor Error
Frequently Asked Questions
What is error 10.10.00?
This error indicates the printer cannot read the memory chip on one of the toner cartridges. It commonly occurs with refilled or third-party cartridges.
Can I override supply memory errors?
On some HP models, you can press OK to continue printing despite the error. However, the printer may not track toner levels accurately. Using a genuine HP cartridge resolves the error permanently.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.