Fix HP Error 13.E1: Paper Jam in Output Bin

warning Severity: warning

If your HP printer is displaying error 13.E1, do not worry – this is a known issue with a proven fix. This error typically indicates paper jam in output bin that can usually be resolved without a service call. Follow the steps below to clear this error.

What Causes HP Error 13.E1?

This error can be triggered by one or more of the following issues:

Output bin full blocking paper exit
Paper curling and not exiting cleanly
Output roller worn or contaminated
Static causing paper to stick at the exit

How to Fix HP Error 13.E1

Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.

Step 1: Clear all paper from the output bin
Step 2: Open the rear door and check for paper stuck at the exit point
Step 3: Remove any jammed paper carefully
Step 4: Check that the output bin is not blocked or overfull
Step 5: Run a test print to verify the jam is cleared

Affected HP Printer Models

The following HP printer models are known to display error 13.E1:

Related HP Error Codes

If you are troubleshooting error 13.E1, these related error codes may also be relevant:

Frequently Asked Questions

What does 13.E1 mean?

Error 13.E1 indicates a paper jam detected at the output bin area. Paper has not successfully exited the printer.

How do I prevent 13.E1 jams?

Keep the output bin clear, use appropriate paper weight, and ensure the output area is not blocked. In humid environments, use fresh paper to avoid curl.

Error still not resolved?

If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.

HP Error 13.E1 Fix – Paper Jam in Output Bin | TroubleshootMyPrinter