Fix Dell Error 016-302: Toner Cartridge Not Recognized
warning Severity: warning
If your Dell printer is displaying error 016-302, do not worry – this is a known issue with a proven fix. This error typically indicates toner cartridge not recognized that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Dell Error 016-302?
This error can be triggered by one or more of the following issues:
- Toner cartridge chip not readable
- Non-genuine cartridge detected
- Cartridge contacts dirty
- Cartridge not seated properly
How to Fix Dell Error 016-302
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Remove and reseat the toner cartridge
- Step 2: Clean the cartridge chip contacts with a dry lint-free cloth
- Step 3: Verify the cartridge is compatible with your Dell printer model
- Step 4: Try a different cartridge
- Step 5: Power cycle after reseating
Affected Dell Printer Models
The following Dell printer models are known to display error 016-302:
Related Dell Error Codes
If you are troubleshooting error 016-302, these related error codes may also be relevant:
- 077-304 – Imaging Drum Life Warning
- 093-933 – Waste Toner Box Full
- 010-397 – Color Toner Life End
- 200.xx – Paper Jam
- 042-700 – Drum Cartridge Error
Frequently Asked Questions
What is Dell error 016-302?
Error 016-302 means the printer cannot recognize a toner cartridge. The chip may be dirty, the cartridge may be improperly installed, or it may be incompatible.
Where can I find Dell printer cartridges?
Since Dell discontinued their printer line, compatible cartridges are available from third-party manufacturers. Search for your specific Dell cartridge model number. Some Dell printers use Xerox or Lexmark-based cartridges.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.