Fix Samsung Error Communication Error: Fax Communication Error
warning Severity: warning
If your Samsung printer is displaying error Communication Error, do not worry – this is a known issue with a proven fix. This error typically indicates fax communication error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Samsung Error Communication Error?
This error can be triggered by one or more of the following issues:
- Fax line quality poor
- VoIP incompatibility
- Fax speed too high
- Phone line not connected to LINE port
How to Fix Samsung Error Communication Error
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Verify phone line is connected to the LINE port
- Step 2: Reduce fax speed to 9600bps in fax settings
- Step 3: Enable ECM in fax settings
- Step 4: If using VoIP, contact provider for T.38 support
- Step 5: Try resending the fax
Affected Samsung Printer Models
The following Samsung printer models are known to display error Communication Error:
Related Samsung Error Codes
If you are troubleshooting error Communication Error, these related error codes may also be relevant:
- #U1-2320 – Fuser Unit Error
- LSU Error – Laser Scanner Unit Error
- #H1-1252 – Paper Path Error
- #C2-1112 – Toner Cartridge Error
- #M2-1513 – Paper Feed Error
Frequently Asked Questions
Why does my Samsung fax keep getting communication errors?
Fax communication errors are usually caused by poor phone line quality or VoIP incompatibility. Reduce the fax speed and enable error correction mode.
Can Samsung printers fax over VoIP?
Yes, but reliability is lower than traditional phone lines. Set fax speed to the lowest setting and enable ECM. Contact your VoIP provider about T.38 fax support.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.