Fix Ricoh Error SC899: Software Reset Required

warning Severity: warning

If your Ricoh printer is displaying error SC899, do not worry – this is a known issue with a proven fix. This error typically indicates software reset required that can usually be resolved without a service call. Follow the steps below to clear this error.

What Causes Ricoh Error SC899?

This error can be triggered by one or more of the following issues:

• Firmware error requiring restart
• Memory overflow
• Network communication error causing system hang

How to Fix Ricoh Error SC899

Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.

1. Step 1: Turn off the printer using the power switch
2. Step 2: Wait 30 seconds and turn it back on
3. Step 3: If the error recurs, perform a factory reset from the System Settings menu
4. Step 4: Update firmware to the latest version
5. Step 5: If persistent, contact Ricoh service

Affected Ricoh Printer Models

The following Ricoh printer models are known to display error SC899:

• Ricoh IM C3000
• Ricoh IM C6000
• Ricoh MP C3004
• Ricoh MP 501SPF

Related Ricoh Error Codes

If you are troubleshooting error SC899, these related error codes may also be relevant:

• SC542 – Fuser Heater Error
• SC543 – Fuser Overheat Error
• SC544 – Fuser Temperature Sensor Error
• SC670 – Main Drive Motor Error
• SC400 – Transfer Belt Error