Fix Lexmark Error 920.xx: Fuser Error
critical Severity: critical
If your Lexmark printer is displaying error 920.xx, do not worry – this is a known issue with a proven fix. This error typically indicates fuser error that can usually be resolved without a service call. Follow the steps below to clear this error.
What Causes Lexmark Error 920.xx?
This error can be triggered by one or more of the following issues:
- 920.01: fuser low temperature
- 920.02: fuser overheat
- 920.06: fuser warm-up timeout
- Fuser thermostat failure
- Power supply voltage issue
How to Fix Lexmark Error 920.xx
Follow these steps in order. After each step, check whether the error has cleared before proceeding to the next one.
- Step 1: Turn off and unplug the printer for 30 minutes
- Step 2: Ensure adequate ventilation around the printer
- Step 3: Verify stable power supply voltage
- Step 4: Power on and check if the error clears
- Step 5: If the error indicates overheating (920.02), check ambient temperature
- Step 6: Replace the fuser if it has exceeded its rated life
- Step 7: Contact Lexmark support for persistent fuser errors
Affected Lexmark Printer Models
The following Lexmark printer models are known to display error 920.xx:
Related Lexmark Error Codes
If you are troubleshooting error 920.xx, these related error codes may also be relevant:
- 31.80 – Missing or Defective Cartridge
- 200.xx – Paper Jam
- 900.xx – Service Error
- 31.40 – Imaging Unit Defective
- 38 – Memory Full
Frequently Asked Questions
What is Lexmark 920 error?
Lexmark 920 errors relate to fuser temperature problems. 920.01 means low temperature, 920.02 means overtemperature, and 920.06 means the fuser cannot warm up in time.
How do I replace the Lexmark fuser?
The fuser is user-replaceable on most Lexmark models. Open the rear door, release the fuser levers, and pull the fuser straight out. Install the replacement and lock it in place. The fuser is part of the maintenance kit.
Error still not resolved?
If the steps above did not fix the error, the issue may require professional service. Contact the manufacturer support line or visit an authorized service center near you.